CONSUMER AGREEMENT
Effective Thursday, August 27, 2026 · Document 00062196
This Consumer Agreement (this “Agreement”) is between ReadyLogiQ, Inc., a Delaware corporation (“ReadyLogiQ”), and the individual consumer accepting this Agreement (“Customer”). It governs Customer’s direct purchase and use of CloseReady for an authorized residential real-estate transaction.
1. SERVICES
1.1 Platform. ReadyLogiQ will provide access to ReadyLogiQ’s transaction assurance and property intelligence platform, together with related reports, communications, workflow tools, support, and other functionality made available for the CloseReady product (collectively, the “Services”). The Services may connect and analyze authorized real-estate transaction documents, property records, and other authorized data sources and may generate document-grounded summaries, findings, citations, alerts, answers, communications, and other transaction-assurance and property-intelligence outputs.
1.2 Changes to Services. ReadyLogiQ may update, enhance, modify, or replace features from time to time. ReadyLogiQ will not intentionally remove the overall core functionality of a paid product during an active paid period except as reasonably necessary to address legal, security, third party data, or technology changes.
1.3 Personal Use; Transaction Participants. Customer may use the Services for Customer’s own authorized transaction and may share generated reports or outputs with Customer’s agent, attorney, lender, title or escrow provider, or other transaction participant as reasonably necessary for that transaction. Customer may not resell or commercially exploit the Services.
1.4 No Representation. ReadyLogiQ provides the Services directly to Customer as a technology provider and does not represent Customer in the real-estate transaction or otherwise act on Customer’s behalf.
2. FEES; PURCHASE TERMS
The purchase price is $399 for each transaction purchased through the website, unless a promotional price is displayed and accepted at checkout. The purchase is a one-time purchase and does not automatically renew as a CloseReady subscription. Taxes, if legally required, may be added. Any refund right required by applicable law is preserved. Except as required by law or expressly stated at checkout, fees for processing already performed are non-refundable.
3. CUSTOMER RESPONSIBILITIES
3.1 Account Security and Cooperation. Customer will provide accurate account information, maintain reasonable security over credentials and devices, and promptly notify ReadyLogiQ of suspected unauthorized access.
3.2 Lawful Use and Transaction Decisions. Customer will use the Services only for lawful purposes and in connection with an authorized transaction. Customer will not misuse the Services, interfere with their operation, attempt unauthorized access, or submit information Customer is not authorized to provide. Customer remains responsible for reviewing material information and deciding how to proceed with Customer’s transaction. Customer may consult an attorney, real-estate agent, lender, title or escrow provider, inspector, or other qualified adviser when Customer wants advice about a matter disclosed by the Services.
5. DEIDENTIFIED INFORMATION; PRODUCT IMPROVEMENT
5.1 Deidentified Information. ReadyLogiQ may create aggregated, statistical, anonymized, or deidentified information from Customer Data and use of the Services (“Deidentified Information”). Deidentified Information means information that cannot reasonably be used to identify, relate to, describe, be associated with, or otherwise be linked to a particular individual or household.
5.2 Permitted Uses. As between the parties, ReadyLogiQ may retain, use, reproduce, analyze, disclose, commercialize, and otherwise exploit Deidentified Information for any lawful business purpose, including to operate, maintain, secure, analyze, benchmark, research, test, train, evaluate, develop, and improve the Services and related algorithms, artificial-intelligence systems, machine-learning systems, models, document-processing technologies, workflows, products, services, features, statistics, and intellectual property.
5.3 Deidentification Commitments. When ReadyLogiQ maintains information as Deidentified Information, it will take reasonable measures designed to prevent association with an identifiable individual or household, maintain and use it in deidentified form, and not attempt to reidentify it except as permitted by applicable law to test or verify deidentification processes.
5.4 Requests to Restrict Secondary Use. Requests concerning Personal Information will be handled under the ReadyLogiQ Privacy Policy and applicable law. Unless applicable law or an express written agreement requires otherwise, a request applies prospectively and does not require ReadyLogiQ to delete or cease using information already lawfully deidentified, reverse generalized product improvements that do not themselves contain or expose the requester’s Personal Information, or discontinue processing reasonably necessary to provide the Services, maintain security, preserve authorized records and audit trails, resolve disputes, or comply with law.
6. PRIVACY, DATA SECURITY, AND TRANSACTION VAULT
6.1 Privacy and Security. ReadyLogiQ’s Privacy Policy describes its collection, use, disclosure, retention, and protection of Personal Information and is incorporated by reference. ReadyLogiQ will maintain commercially reasonable administrative, technical, and organizational safeguards designed to protect Customer Data. No information system is completely secure, and Customer remains responsible for account, device, credential, and local-copy security.
6.2 Transaction Vault. As part of the Services, ReadyLogiQ will maintain a secure post-closing repository for an authorized transaction (the “Transaction Vault”). The Transaction Vault may include Customer Data and transaction materials processed through the Services, source documents, CloseReady reports and outputs, system-generated records, timestamps, acknowledgments, delivery records, and other audit-trail information reflecting information made available or communicated through the Services in connection with the transaction (collectively, the “Transaction Record”). Subject to applicable permissions and access controls, Customer may access the Transaction Record during the applicable retention period, including to respond to a post-closing inquiry, complaint, dispute, audit, or claim and to review the available audit trail.
6.3 Included Retention; Extended Vault Storage. Unless a separate written term states otherwise, ReadyLogiQ will retain the Transaction Record for one (1) year from the date of purchase (the “Included Vault Period”). Customer may purchase continued Transaction Vault storage after the Included Vault Period for $20 per transaction per additional year (“Extended Vault Storage”), subject to prospective pricing changes upon notice. A prospective price change will not alter a prepaid storage period.
6.4 Expiration; Copies; Legal Holds. Unless Extended Vault Storage applies or ReadyLogiQ is otherwise required or permitted to retain information by law, contract, legal hold, dispute-preservation requirement, security need, or the Privacy Policy, ReadyLogiQ may delete or deidentify the Transaction Record after the applicable retention period expires. Customer should download or separately keep copies of any transaction documents or records Customer wants to retain beyond the applicable Transaction Vault period. ReadyLogiQ may suspend deletion when reasonably necessary to preserve information relating to an actual or reasonably anticipated claim, dispute, subpoena, investigation, or legal proceeding.
6.5 No Guarantee of Completeness. The Transaction Vault is a convenience and record-storage feature. ReadyLogiQ does not guarantee that the Transaction Record contains every document or communication relating to the transaction or that any stored item will establish a particular fact or outcome in a later dispute or claim. Customer should retain original documents that Customer considers important. Original source documents and authoritative records control where applicable.
7. ARTIFICIAL INTELLIGENCE; OUTPUT REVIEW
The Services use artificial intelligence, machine learning, automated document extraction, rules-based analysis, and other technologies. Outputs may be incomplete, inaccurate, outdated, or unsuitable for a particular transaction. Findings are designed, where available, to identify or link to underlying source material so Customer can review the source. Customer should review important source documents and should not rely solely on a CloseReady summary or output when making a material transaction decision.
8. INFORMATIONAL TOOL; NOT A SUBSTITUTE FOR TRANSACTION ADVICE
CloseReady helps Customer organize and understand information relating to a real-estate transaction. It does not replace the people or companies Customer may choose to advise or assist Customer in the transaction, and ReadyLogiQ does not make decisions for Customer. CloseReady summaries and outputs are informational and may not address every fact, document, legal requirement, property condition, financing issue, title issue, or other consideration relevant to Customer. Customer should verify material information against the original source documents and obtain advice from an appropriate qualified adviser when Customer needs legal, financial, real estate, title, inspection, tax, insurance, or other transaction-specific advice.
9. PERMITTED USE AND RESTRICTIONS
Subject to this Agreement and applicable fees, ReadyLogiQ grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the applicable access period to access and use the Services for Customer’s personal use in connection with Customer’s authorized transaction. Customer will not scrape, crawl, bulk-download, or systematically extract information except through functionality expressly provided or authorized; reverse engineer, decompile, disassemble, copy, modify, or create derivative works of the Services except where a restriction is prohibited by law; sell, sublicense, rent, lease, time-share, or provide unauthorized third-party access; circumvent security or access controls; introduce malicious code; use the Services or outputs to develop, train, benchmark, or materially improve a competing product without ReadyLogiQ’s prior written consent; use the Services as a consumer report or for regulated eligibility decisions unless ReadyLogiQ expressly agrees in writing; or falsely represent a CloseReady output as a verified determination or opinion issued by ReadyLogiQ.
10. THIRD-PARTY DATA, SERVICES, AND LINKS
The Services may incorporate, rely on, link to, or interoperate with data, documents, websites, APIs, maps, public records, title information, MLS information, and other products or services supplied by third parties. ReadyLogiQ does not control and is not responsible for the accuracy, completeness, availability, legality, or continued availability of third-party materials. Third-party terms may apply to particular data or integrations.
11. INTELLECTUAL PROPERTY; FEEDBACK
ReadyLogiQ and its licensors own all right, title, and interest in and to the Services, including software, interfaces, designs, workflows, algorithms, models, prompts, taxonomies, classification systems, data structures, analytical methods, documentation, and improvements, together with related intellectual-property rights. Customer may use reports and other outputs generated for Customer for the purpose for which they were generated. If Customer provides suggestions, ideas, corrections, evaluations, workflow observations, or other feedback (“Feedback”), Customer grants ReadyLogiQ a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable right to use, reproduce, modify, incorporate, commercialize, and otherwise exploit Feedback without restriction or attribution, provided ReadyLogiQ will not publicly identify the source without permission.
12. CONFIDENTIALITY
Customer will not disclose or use any non-public information concerning ReadyLogiQ’s technology, security, systems, pricing, product development, or operations that Customer obtains through unauthorized access, error, inadvertent disclosure, or other circumstances in which a reasonable person would understand the information to be confidential. This restriction does not apply to information that becomes public through no breach by Customer, was lawfully known to Customer without restriction, or is lawfully received from a third party without a confidentiality obligation.
13. SERVICE AVAILABILITY; SUPPORT
ReadyLogiQ will use commercially reasonable efforts to maintain the Services and provide support appropriate to the CloseReady product. Scheduled maintenance, emergency maintenance, third-party outages, security events, and circumstances outside ReadyLogiQ’s reasonable control may affect availability.
14. WARRANTIES AND DISCLAIMER
14.1 Authority. Each party represents that it has authority to enter into this Agreement.
14.2 Disclaimer. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THE SERVICES, REPORTS, OUTPUTS, DATA, AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” READYLOGIQ DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, AVAILABILITY, AND RESULTS. READYLOGIQ DOES NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, OR SUITABLE FOR EVERY TRANSACTION OR THAT EVERY ERROR, OMISSION, OR ISSUE WILL BE IDENTIFIED.
15. CUSTOMER RESPONSIBILITY FOR THIRD-PARTY CLAIMS
15.1 Customer Responsibility. To the extent permitted by applicable law, Customer will be responsible for third-party claims, losses, liabilities, costs, and reasonable attorneys’ fees resulting from Customer’s knowing unauthorized submission or use of another person’s information, unlawful misuse of the Services, infringement or misappropriation of a third party’s rights, or material breach of this Agreement.
15.2 ReadyLogiQ Conduct Excluded. Customer is not responsible under this Section for claims, losses, or liabilities to the extent caused by ReadyLogiQ’s own acts or omissions or by conduct for which ReadyLogiQ’s liability cannot lawfully be disclaimed.
16. LIMITATION OF LIABILITY
16.1 Excluded Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING DAMAGES OR LOSSES ARISING FROM A TRANSACTION DECISION, DELAY, FINANCING ISSUE, TITLE ISSUE, PROPERTY CONDITION, MISSED DEADLINE, OR RELIANCE ON INFORMATION PROVIDED THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
16.2 Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, READYLOGIQ’S AGGREGATE MONETARY LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES, A PURCHASE, OR THIS AGREEMENT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID BY CUSTOMER TO READYLOGIQ FOR THE SPECIFIC CLOSEREADY TRANSACTION GIVING RISE TO THE CLAIM. The limitations in this Section apply regardless of the theory of liability, whether in contract, tort, statute, strict liability, negligence, or otherwise, and even if any remedy fails of its essential purpose.
16.3 Non-Waivable Rights. Nothing in this Agreement excludes or limits liability that cannot lawfully be excluded or limited under applicable law. Nothing in this Agreement limits ReadyLogiQ’s liability for its own fraud or willful misconduct to the extent such limitation is prohibited by law.
17. SUSPENSION; TERMINATION
17.1 Suspension. ReadyLogiQ may temporarily suspend Customer’s access as reasonably necessary to address a material security or privacy threat, suspected unlawful activity, material breach of this Agreement, payment reversal or chargeback, conduct materially threatening the Services or other users, or use of the Services outside the scope of this Agreement. ReadyLogiQ will use commercially reasonable efforts to limit any suspension to the affected account, transaction, feature, or data when practical.
17.2 Effect of Termination or Expiration. Upon expiration, cancellation, or termination, Customer’s active access to the Services will cease, except that access to the Transaction Vault will continue for any then-current included or separately purchased retention period. Thereafter, Customer Data will be retained, deleted, or otherwise handled in accordance with this Agreement, the Privacy Policy, and applicable law.
17.3 Survival. Provisions that by their nature should survive expiration, cancellation, or termination will survive, including provisions concerning fees accrued or owed, Customer Data and deidentified information, intellectual property, disclaimers, limitation of liability, dispute resolution, and general terms.
18. PUBLICITY
ReadyLogiQ will not use Customer’s name, photograph, likeness, testimonial, quotation, or endorsement in public marketing without Customer’s permission.
19. TERMS OF USE; PRIVACY POLICY; ORDER OF PRECEDENCE
The ReadyLogiQ Terms of Use and Privacy Policy available through becloseready.com apply to use of the Services and are incorporated by reference. This Agreement is an “Additional Agreement” for purposes of the Terms of Use. If there is a conflict concerning the paid CloseReady product covered by this Agreement, this Agreement controls over the general Terms of Use. The Privacy Policy controls the handling of Personal Information.
20. GOVERNING LAW; DISPUTE RESOLUTION
20.1 Governing Law. This Agreement and any dispute arising out of or relating to it or the Services are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles, except to the extent federal law applies or applicable consumer law requires otherwise.
20.2 Informal Resolution. Before filing arbitration or a court claim, the party asserting a dispute will provide written notice describing the dispute and requested relief, and the parties will attempt in good faith to resolve the dispute informally for thirty (30) days. This informal resolution requirement does not apply to claims eligible for small-claims court or requests for temporary or preliminary injunctive relief.
20.3 Arbitration; Class Waiver. Except for a claim eligible for small-claims court or a claim seeking temporary or preliminary injunctive relief to protect intellectual property, confidential information, data security, or prevent unauthorized access, disputes will be resolved by binding arbitration on an individual basis under the Federal Arbitration Act, administered by the American Arbitration Association under its applicable consumer rules before one arbitrator. Unless the parties agree otherwise or applicable rules or law require a different procedure, arbitration may be conducted remotely and any in-person hearing will occur in Tucson, Arizona. EACH PARTY MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN A CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
20.4 Court Proceedings; Non-Waivable Rights. If arbitration is unenforceable as to a claim, that claim will be subject to the exclusive jurisdiction of the state courts located in Pima County, Arizona, and the United States District Court for the District of Arizona, as applicable, unless applicable law requires another forum. Nothing in this Section waives any non-waivable consumer right, remedy, or forum required by applicable law. To the fullest extent permitted by applicable law, the arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim.
21. NOTICES
Legal notices to ReadyLogiQ may be sent to legal@becloseready.com. Notices to Customer may be sent to the email address associated with Customer’s account, through the Services, or by other contact information Customer provides. A party may update its notice address by written notice. Email notices are effective when sent, unless the sender receives an automated delivery-failure notice.
22. ASSIGNMENT
Customer may not assign this Agreement without ReadyLogiQ’s prior written consent, except where applicable law provides otherwise. ReadyLogiQ may assign this Agreement to an affiliate or in connection with a merger, financing, reorganization, sale of assets, or change of control.
23. GENERAL
Nothing in this Agreement creates an agency, fiduciary, employment, partnership, or joint-venture relationship between Customer and ReadyLogiQ. Neither party is liable for delay or failure caused by events beyond its reasonable control. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will continue in effect. Failure to enforce a provision is not a continuing waiver. There are no third-party beneficiaries except where expressly stated. This Agreement and the documents incorporated into it constitute the entire agreement concerning the covered Services and supersede prior or contemporaneous discussions on that subject. Electronic acceptance and electronic signatures are effective to the fullest extent permitted by law.
24. ACCEPTANCE
By clicking an acceptance button, creating an account, submitting payment, or otherwise affirmatively accepting this Agreement through the www.becloseready.com website or application, Customer agrees to be bound by this Agreement. Customer should retain a copy for Customer’s records. The version presented at acceptance governs the applicable purchase, subject to any lawful prospective update disclosed in accordance with the Terms of Use.