READYLOGIQ, INC. PRIVACY POLICY
Effective Thursday, August 27, 2026 · Document 00062197
Effective Date: August 27, 2026 | Last Updated: August 27, 2026
Privacy Contact: privacy@becloseready.com
1. Scope and Who We Are.
ReadyLogiQ, Inc. ("ReadyLogiQ," "we," "us," or "our") provides a transaction assurance and property intelligence platform, together with related websites, applications, reports, communications, and services (collectively, the "Services"). The CloseReady product is designed to connect real-estate transaction documents, property records, and other authorized data sources into a contextual data fabric that helps real estate professionals, organizations, and consumers identify, understand, document, and address information relevant to a real estate transaction. This Privacy Policy explains the categories of information we collect, the sources of that information, how we use and disclose it, how we use Deidentified Information, and the privacy choices that may be available to you.
This Privacy Policy applies to information processed through the Services and our websites. If you use the Services through a brokerage, real estate professional, lender, title or settlement company, builder, law firm, employer, or other organization (each, a "Business Customer"), that Business Customer may separately determine or control certain uses of information. In those circumstances, ReadyLogiQ may act on the Business Customer’s instructions, and some privacy requests may need to be directed to the Business Customer.
2. Information We Collect.
A. Account and Profile Information. We may collect name, email address, telephone number, login credentials, organization affiliation, professional role, professional license information, billing contact information, and account preferences.
B. Transaction Documents and Content. We may process documents and information submitted by you or authorized parties, including title commitments, contracts, disclosures, inspection reports, HOA or condominium documents, surveys, plats, easements, covenants, deeds, lien-related records, settlement-related documents, messages, annotations, edits, resolutions, and other transaction materials. We may also process text, metadata, classifications, citations, findings, reports, and other information derived from those materials.
C. Property and Public-Record Information. We may receive property, parcel, assessor, deed, permit, zoning, flood, geographic, and other information from public records, governmental sources, data licensors, vendors, and other lawful sources.
D. Usage, Device, and Technical Information. We may collect browser and device information, IP address, authentication events, log data, pages or features accessed, interactions with the Services, diagnostic information, performance information, approximate location derived from IP address, and similar technical data.
E. Communications and Support Information. We may collect communications with ReadyLogiQ, support requests, survey responses, feedback, and information you provide when communicating through the Services.
F. Payment Information. Payments may be processed by third-party payment processors. ReadyLogiQ may receive transaction identifiers, billing status, and limited payment-related information, but generally does not receive or store full payment-card numbers.
3. Information We Seek to Exclude or Redact.
The Services are not intended to collect Social Security numbers, full bank account or routing numbers, payment-card numbers, or similar high-risk credentials except where specifically necessary for an authorized feature. Our ingestion processes are designed to detect and redact certain sensitive identifiers, including Social Security numbers, dates of birth, and bank account or routing numbers that may appear in submitted documents, before extracted document text is used in ordinary application workflows. Automated detection is not perfect. Users and Business Customers should avoid uploading unnecessary sensitive information and remain responsible for having authority to submit the information they provide.
4. Sources of Information.
We may collect information directly from you; from Business Customers and other authorized transaction participants; from public records and governmental sources; from property-data, document, analytics, identity, communications, hosting, and other service providers; and automatically when you use the Services.
5. How We Use Information.
ReadyLogiQ may use Personal Information and other information as reasonably necessary to:
• provide, operate, maintain, personalize, and support the Services;
• ingest, organize, classify, analyze, summarize, and retrieve transaction documents and property information;
• generate document-grounded findings, reports, citations, alerts, answers, and other transaction-assurance and property-intelligence outputs;
• facilitate authorized communications among transaction participants;
• authenticate users, administer accounts and permissions, process payments, and provide customer support;
• detect, investigate, prevent, and respond to security incidents, fraud, misuse, and violations of our agreements;
• maintain audit trails, quality controls, and records reasonably necessary for legal, regulatory, compliance, and dispute-resolution purposes;
• analyze performance, troubleshoot, test, research, develop, and improve the Services;
• develop and improve algorithms, document-processing systems, artificial intelligence and machine-learning systems, workflows, models, and related technologies, subject to the limitations and choices described in this Privacy Policy;
• comply with law, legal process, and enforceable governmental requests; and
• protect the rights, safety, property, and integrity of ReadyLogiQ, our users, Business Customers, and others.
6. Artificial Intelligence and Product Improvement.
The Services use artificial intelligence and machine-learning technologies to analyze documents, identify and classify information, generate summaries and findings, answer questions, assist with communications, and improve the functionality and accuracy of the Services. AI-generated content may be incomplete or inaccurate and should be reviewed against the cited source documents and, where appropriate, by qualified professionals.
Subject to applicable law, contractual restrictions applicable to a Business Customer, and the choices described below, ReadyLogiQ may use information processed through the Services to test, evaluate, secure, develop, and improve its document-processing, analytical, artificial-intelligence, machine-learning, and other technologies. Where a user or Business Customer validly restricts use of Personal Information for these secondary improvement purposes, ReadyLogiQ will apply that restriction prospectively as described in Section 9. This restriction does not prevent ReadyLogiQ from using Deidentified Information as described in Section 7.
7. Deidentified and Aggregated Information.
ReadyLogiQ may create aggregated, statistical, anonymized, or deidentified information from information processed through the Services ("Deidentified Information"). Deidentified Information is information that cannot reasonably be used to identify, relate to, describe, be associated with, or otherwise be linked to a particular individual or household.
ReadyLogiQ may retain, use, reproduce, analyze, disclose, commercialize, and otherwise use Deidentified Information for any lawful business purpose, including to operate, maintain, analyze, evaluate, secure, test, develop, train, improve, and enhance the Services and related algorithms, artificial-intelligence systems, machine-learning systems, models, workflows, document-analysis capabilities, benchmarks, statistics, research, products, services, features, and functionality.
When ReadyLogiQ maintains information as Deidentified Information, it will take reasonable measures designed to prevent the information from being associated with an identifiable individual or household; will publicly commit to maintain and use the information in deidentified form and not attempt to reidentify it except as permitted by applicable law to test or verify deidentification processes; and, when required by applicable law, will contractually require recipients of Deidentified Information to comply with applicable restrictions on reidentification.
8. How We Disclose Information.
A. Authorized Transaction Participants. We may disclose transaction information to users, professionals, organizations, and other participants according to the roles, permissions, instructions, and authorizations associated with the applicable account or transaction.
B. Service Providers. We may disclose information to vendors and service providers that perform services for us, such as hosting, cloud infrastructure, document processing, AI inference, communications, payment processing, security, analytics, and customer support. We require service providers to process information consistently with their contractual obligations to ReadyLogiQ and applicable law.
C. Business Customers. If your account or transaction is associated with a Business Customer, we may disclose information to and process information on behalf of that Business Customer in accordance with applicable agreements, permissions, and law.
D. Business Transactions. We may disclose information in connection with an actual or proposed merger, financing, investment, acquisition, reorganization, sale of assets, bankruptcy, or similar corporate transaction, subject to appropriate confidentiality and legal requirements.
E. Legal, Safety, and Rights. We may disclose information when reasonably necessary to comply with law or legal process; respond to lawful requests; protect rights, property, safety, or security; investigate fraud or misuse; or enforce our agreements.
F. Deidentified Information. We may disclose Deidentified Information as permitted by Section 7.
ReadyLogiQ does not sell Personal Information for monetary consideration. If ReadyLogiQ engages in any activity that applicable privacy law treats as a sale, sharing, or targeted advertising activity, ReadyLogiQ will provide the notices and privacy choices required by applicable law.
9. Requests to Restrict Use; Effect of an Opt-Out.
Where required by applicable law, required by an applicable Business Customer agreement, or otherwise made available by ReadyLogiQ, you may request that ReadyLogiQ stop using your Personal Information for specified secondary purposes, such as product development, analytics, or improvement of artificial-intelligence or machine-learning systems. A request may be submitted to privacy@becloseready.com. We may need to verify your identity, authority, account, or transaction before acting on a request.
After a valid request is processed, ReadyLogiQ will cease the restricted use of the applicable Personal Information on a prospective basis, subject to a reasonable implementation period and uses otherwise permitted or required by applicable law. Unless applicable law requires otherwise, such a request does not:
• require ReadyLogiQ to delete or discontinue use of information that has already been lawfully aggregated or deidentified so that it can no longer reasonably be associated with the requesting individual or household;
• require ReadyLogiQ to reverse, retrain, reconstruct, or modify generalized algorithms, models, systems, statistical results, product improvements, or other technology developed before the request was processed, provided those items do not themselves contain or expose the requesting person’s Personal Information;
• prohibit ReadyLogiQ from retaining or processing information reasonably necessary to provide requested Services, complete a transaction, maintain security, prevent fraud or misuse, comply with legal or regulatory obligations, preserve authorized transaction records or audit trails, resolve disputes, enforce agreements, or establish, exercise, or defend legal rights; or
• restrict ReadyLogiQ’s use of information that is publicly available or otherwise lawfully usable without the individual’s consent under applicable law.
For clarity, removing a name or direct identifier does not by itself make information Deidentified Information. ReadyLogiQ will treat information as Deidentified Information only when reasonable measures are applied so that the information cannot reasonably be associated with an identifiable individual or household.
11. Text Messages and Other Communications.
If you affirmatively opt in to SMS or text notifications, ReadyLogiQ may send transactional messages concerning your account or transactions. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out and HELP for help, or use available notification settings. Consent to receive text messages is not a condition of purchasing paid Services unless expressly permitted by law. Mobile information and text-message opt-in data will not be sold or disclosed to third parties for their own marketing or promotional purposes; it may be disclosed to service providers as necessary to deliver and support the messaging program.
12. Retention and Deletion.
ReadyLogiQ retains information for as long as reasonably necessary for the purposes described in this Policy, including to provide the Services; comply with Business Customer instructions and contractual commitments; preserve authorized transaction records and audit trails; maintain security and prevent fraud; comply with legal, accounting, tax, insurance, and regulatory obligations; resolve disputes; and enforce agreements. Retention periods may vary based on the type of information and the context in which it was collected.
When deletion is required or appropriate, ReadyLogiQ may delete, anonymize, or deidentify information, subject to lawful retention exceptions. Deidentified Information may be retained indefinitely to the extent permitted by applicable law because it is not reasonably linkable to an identifiable individual or household.
13. Security.
ReadyLogiQ maintains administrative, technical, and organizational safeguards designed to protect information against unauthorized access, acquisition, alteration, disclosure, or destruction. Depending on the system and information involved, these safeguards may include encryption in transit and at rest, access controls, environment-scoped credentials, logging, monitoring, and other security measures. No method of transmission, storage, or security control is completely secure, and ReadyLogiQ cannot guarantee absolute security. We will provide notifications of qualifying data-security incidents as required by applicable law.
14. Your Privacy Rights and Choices.
Depending on where you reside and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain Personal Information; to obtain information about categories of Personal Information collected, used, or disclosed; to opt out of certain processing; to limit certain uses of sensitive Personal Information; to withdraw consent where processing is based on consent; and to appeal a denial of a privacy request. These rights are subject to exceptions and limitations under applicable law.
You may submit a privacy request to privacy@becloseready.com. We may take reasonable steps to verify your identity and authority. Where permitted by law, an authorized agent may submit a request on your behalf, but we may require proof of authorization and verification of your identity. ReadyLogiQ will not unlawfully discriminate against you for exercising applicable privacy rights.
If ReadyLogiQ processes information solely on behalf of a Business Customer, we may direct your request to that Business Customer or assist the Business Customer in responding, as appropriate.
15. Third-Party Services and Links.
The Services may contain links to or integrations with third-party websites, applications, data sources, or services. ReadyLogiQ does not control the privacy practices of third parties acting independently of ReadyLogiQ. Their privacy policies and terms govern their independent collection and use of information.
16. Children.
The Services are not directed to children under 18, and ReadyLogiQ does not knowingly collect Personal Information directly from children under 18 through consumer accounts. Transaction documents may incidentally contain information relating to minors. Business Customers and users should submit such information only when authorized and reasonably necessary for the applicable transaction or Service.
17. Changes to this Privacy Policy.
ReadyLogiQ may update this Privacy Policy from time to time. We will post the updated Policy with a revised "Last Updated" date and will provide additional notice of material changes when required by applicable law. We will not apply materially more permissive uses of previously collected Personal Information retroactively when applicable law requires additional notice or consent.
18. Contact Us.
Questions or privacy requests may be sent to privacy@becloseready.com.